CBP Connect

Report a claim

Policyholder Information

Please Note: New claims received by CBP will not be viewable on CBPConnect until processed.

Enter your Individual Policy or Certificate Number, or Member ID:

Enter Your First Name:

Enter Your Last Name:

Name of Primary Policyholder/Insured:

First Name: Last Name: Policy Number:

Are You on Your Trip?

Yes

Name of Primary Policyholder/Insured:

First Name: Last Name: Policy Number:

Select an Option that Best Explains Your Situation

Name of Primary Policyholder/Insured:

First Name: Last Name: Policy Number:

Name of Primary Policyholder/Insured:

First Name: Last Name: Policy Number:

Based on the Answers Provided

Please continue with the claim form type that has been highlighted below

Trip Cancellation

Trip Interruption

Trip Delay

Medical Expense

Baggage

Itinerary Change

Property Damage

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Please Select at Least One Value

Please Enter Toll Free Number

Unfortunately that is not a recognized number. Please contact the claims administrator for assistance.

Please Enter Toll Free Number

Unfortunately that is not a recognized number.Please use the toll free number that you entered to contact the claims administrator for assistance.

Report a claim

Policyholder Information

Enter your Individual Policy or Certificate Number, or Member ID:

Enter Your First Name:

Enter Your Last Name:

Please Enter Correct Values

Name of Primary Policyholder/Insured:

TollFree Number Information:

Are You on Your Trip?

Name of Primary Policyholder/Insured:

TollFree Number Information:

Did You Take Any Part of Your Covered Trip?

Select an Option that Best Explains Your Situation

Select an Option that Best Explains Your Situation

Select an Option that Best Explains Your Baggage Issue

Select an Option that Best Explains Your Medical Condition

Select an Option that Best Explains Your Situation

Select an Option that Best Explains Your Baggage Issue

Select an Option that Best Explains Your Medical Condition

Name of Primary Policyholder/Insured:

TollFree Number Information:

Select the Reason for Trip Cancellation

for space

Who was Sick or Injured

Person Who is deceased

Name of Primary Policyholder/Insured:

TollFree Number Information:

Enter relationship to Family Member

Please Describe Your Relationship

Please enter values for the fields above

Select at Least One Option.

We were unable to match the information entered. Please confirm the information entered and try again.

Based on the Answers Provided

Please continue with the claim form type that has been highlighted below

Trip Cancellation

Trip Interruption

Trip Delay

Medical Expense

Baggage

Itinerary Change

Property Damage

Unfortunately that is not a recognized number.
Please use the toll free number that you entered to contact the claims administrator for assistance.